Questions and answers

Yes. They are made of the same material as mined diamonds (carbon), with the same hardness (10 on the Mohs scale) and the same sparkle. The difference is that they are grown in a lab instead of mined.

Most of our rings include a grading report from IGI, an independent lab, for the center diamond. Each product page tells you when one is included. Small side diamonds are not graded one by one.

Enter the report number from your certificate on igi.org. The details shown should match your certificate.

It depends on the ring. The choices for each ring are shown on its product page.

Most pieces are made to order and take 12 to 14 business days before they ship. Ready-to-ship pieces leave within 1 to 2 business days. Business days do not include weekends or US federal holidays.

Most rings are available in 10K, 14K or 18K gold, or platinum. The choices for each ring are shown on its product page.

Yes. Send us your idea on our custom design page, or email support@reminiscencejewels.com. Please note that custom pieces are final sale unless there is a manufacturing defect.

Use our size guide to measure a ring you already have or the finger. If you are not sure, contact us before you order.

Shipping is free on all orders within the United States. For other countries, the shipping cost is shown at checkout once you enter your address.

Within the US, delivery takes 3 to 5 business days by FedEx or UPS after your piece is made. You get a tracking number by email when it ships.

Yes, for orders over $500. The courier will ask an adult to sign and will not leave the parcel at the door.

Yes. The outer box has no branding, so nobody can tell there is jewelry inside. Your piece comes in a gift box, with its grading report where included.

Yes. Choose your country at the top of the page (or in the menu on your phone) and prices are shown in your currency.

You can return or exchange eligible pieces within 30 days of delivery. The piece must be unworn and undamaged, in its original packaging, with its grading report. Custom pieces are final sale. Read the full return policy.

Email support@reminiscencejewels.com or call us with your order number, and we will send you the return instructions.

After we receive your return, we check it within 2 to 3 business days and then refund your original payment method. Your bank or payment provider may take a few more days to show it.